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Apple Pay Shakes Up eCommerce

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One of the major features which defined iOS 8 as a success was Apple Pay. Combined with Touch ID, Apple Pay allows users to make purchases on their iPhone using finger-print scanning technology equipped on iPhone 5 and 6. Apple Pay has aroused its fair share of controversy from the banks, who claim Apple, in addition to Google and Paypal, is infringing on one of their core revenue streams. This post will explore the ins and outs of Apple Pay, it’s potential impact on eCommerce, and what it has to offer your business.

Let’s start with the basics. Apple Pay is a mobile payment system and digital wallet designed to make both in-store and online purchasing easier for the user. When purchasing items on a smartphone from iTunes, the App Store, or third-party apps, Apple Pay uses Touch ID for instant check-out. When purchasing items in-store, Apple Pay utilizes near-field communications so that, like in the digital world, all it takes is a fingerprint scan for a seamless check-out experience.

Apple Pay is not the first of it’s kind. Google Wallet, launched in 2011, was the first major mobile payment system. Google Wallet also utilized near field communications, bu Google Wallet, unlike Apple Pay, did not catch on in any big way. In fact, the recent surge in Apple Pay use has actually caused a resurgence in Google Wallet use.

One of the main differences between the two platforms is Apple Pay’s insistence on protecting the user’s private information. “We are not in the business of collecting your data,” said Apple’s Senior Vice President of Internet Software and Services Eddy Cue at the Apple Pay announcement in September. “So when you go to a physical business and use Apple Pay, Apple doesn’t know what you bought, where you bought it, or how much you paid for it. The transaction is between you, the merchant, and your bank.”

When you add a card with Apple Pay, it only stores a portion of your credit card information, along with a device-specific Device Account Number, but all of your personal information is encrypted. Apple Pay demonstrates it’s not only possible to have secure in-store mobile transactions on your iPhone, but  these transactions are actually even more secure than physical ones.

Apple Pay has been expanding rapidly. It launched with the support of McDonalds, Whole Foods, Nike, and Uber. Recently, ten more banks, including SunTrust, TD Bank North, and Commerce Bank all agreed to use the service. Apple says in a recent New York Times article it supports the cards of 90% of the credit card purchase volume in the US.

Statistics on Apple Pay point to staggering potential. According to MarketingLand, in September 2014, 49.7% of online shopping done on a mobile phone was on an iPhone. 81.6% of tablet e-commerce transactions are done on iPads.

So what does Apple Pay mean for eCommerce? For one, it makes secure purchasing easier than ever for consumers. There’s hope that given the increased competition in payment options, retailers could see decreased fees and improved profit margins.

Alex Martins, chief executive of the Orlando Magic, recently said to the New York Times: “One of the biggest pieces of feedback we get from our fans is that the food and beverage lines are too long… It keeps them from going to the concession stand because they don’t want to miss the action. This, and technologies like Apple Pay, will speed up our service.”

Retailers are also hoping for opportunities to team up with Apple Pay for promotions, however, this would require Apple to keep transaction data in their database, which Apple is currently opposed to for security reasons. As the service refines, it seems inevitable there will be exclusive Apple Pay deals and more of an effort to push consumers to utilize the service. The question is whether Apple Pay will eventually be able to take the next step and replace physical credit cards. Only time will tell.

Mystic Media is an app development and strategic marketing firm providing a host of services to clients, from Android and iOS Development, eCommerce, Web Design, and more. Contact us today by clicking here, or by phone at 801.994.6815

How Material Design Redefined Android App Aesthetics

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In the ongoing war of the operating systems, the front-runners are undeniably iOS and Android. As we detailed in our Android L Vs. iOS 8 article, Apple took the latest battle; however, Android Lollipop represents a major step forward for the platform as it introduced the aesthetic concept of Material Design. We’ve covered the principles of flat design in Impervious Appeal: How to Design Jaw-Dropping iOS Apps, but we’ve never gone in-depth on Material Design because it’s fairly complicated. In this article, we’ll detail what Material Design is and why it represents a huge step forward for app design aesthetics.

What is Material Design? It defies a simple explanation. It is similar to flat design in that it emphasizes negative space, bright color schemes, and an emphasis on intuitive UI. Material Design differs from flat design in the way in which it evolves the concept.

Material Design takes the visual aesthetic of flat design and asks the developer to create a realistic digital world with physical rules within the UI. Material Design offers designers the help of two skeuomorphic concepts: depth and shadow.

Depth and shadow both play a big part in how the user interprets what’s clickable and what’s not. The buttons themselves interact with the touch. The whole concept plays off our ability as humans to recognize depth and perceive information hierarchies organized in the dimension of depth.

Below is a great video featuring Material Design in practice.

UI designers love Material Design because the addition of depth and shadow gives them more tools to convey purpose, meaning and order. It effectively evolves the concept of flat design. Grace LaRosa, senior experience designer at R/GA, said to VentureBeat:

“What’s newest and most of note, in my opinion, is how well documented and systematic the language is. After a long era of designers and developers creating Android experiences that often feel renegade or pieced together, Google have undoubtedly stepped up their efforts to standardize and improve the UI and UX across their app ecosystem.”

The problem with Material Design lies not to its aesthetic concepts, but the practicality of executing it within the Android platform. Android allows third-party companies to create hardware based in the OS, which creates device fragmentation. Not all Android devices run on the latest OS (Lollipop), in fact, some devices go back as far as four previous versions of the Android OS. Due to this vast discontinuity in Android devices, the adoption of material design will likely be a gradual, unlike the nearly instantaneous switch to the latest OS and OS aesthetics for iOS users.

As Grace LaRosa said above, Material Design does set-up a standardized UI/UX for Android developers to use across the app ecosystem, which will hopefully bring about more unity on the platform. Material Design is thus only a part of the solution to the problem which will ultimately limit its impact. It is designed to make for more consistent UI/UX across Android apps, but it won’t be adopted uniformly and thus won’t  single-handedly be able to transcend the device inconsistency in order to solve the unity problem.

Jon Wiley, one of the creators of Material Design, recently said in an AMA:

“I think a big challenge with Google Search in terms of experience is that it has often felt like a series of jump cuts in what is actually continuous. Material design gives us a framework we can use to do something closer to a scene change in a play, continuously moving from one state to the next. This can make it feel much faster and can also provide cues as to what happened when you touched something in the UI. It’s another step towards removing any speed bumps along the way to getting a good answer.”

Interesting to note that both iOS and Android seem to be striving for a more fluid sense of continuity in improving their platforms. For iOS, it’s functional device continuity, for Android, it’s aesthetic UX continuity.

Ultimately, it seems likely Apple will leapfrog past Android by building upon (or conforming to) the Material Design aesthetics in an upcoming iOS, which will then receive mass adoption as is the precedent with Apple OS’s.

For more information on Material Design, check out these awesome, in-depth videos from Google I/O 2014: Material Witness: How Android Material Applications Work and Material Design in Google Play.

At Mystic Media, we’re constantly engaged in various app design projects. Our expertise reaches across all facets of the industry, be it iOS design, Android design, web design, strategic marketing and more. Contact us today by clicking here or by phone at 801.994.6815

A Guide to Promotional Writing Part 5: Marketing Effectively Through Social Media

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The Mystic Media Blog has devoted our expertise into a five-part series of articles detailing the ins and outs of Promotional Writing, concluding with this post on writing for social media. The series covered several topics, including general techniques, suggested processes, press releases, and website copy writing.

The advent of social media had a dramatic affect on culture and society. The entire world became interconnected at the click of a button. Suddenly, everyone’s favorite brands and artists were available for communication anywhere, anytime using your smartphone. The newspaper became even more irrelevant to the younger generation as they could receive news updates directly from their favorite artists and brands, skipping the middleman.

All brands should have their marketing team running multiple social media accounts. It’s the cheapest and most direct route to consumers who want to hear what you have to say; who show by the act of following/liking the brand that they desire information and communication.

In honor of social media, we’ve gathered tips for writing for social media and structured them with the succinct, direct quips fitting of the format.

“BREVITY IS THE SOUL OF WIT”

Most scholars agree Shakespeare would have killed the social media game. This famous quote from Hamlet rings true across all writing, especially social media. Rather than overloading followers with an abundance of wordy content, keep it simple, concise, and witty.

RESPOND/REACT QUICKLY

In order to engage consumers, it’s vital to reply and interact promptly with followers on social media accounts (especially Twitter!). Remember: direct replies don’t overload your Twitter followers’ feed, making them a great, more intimate way to communicate with consumers.

A favorite, retweet, or follow back can also engage a follower as much as a reply.

CROSS-PROMOTE

Tweet “Follow us on Facebook for more updates.” Post “Check out our Twitter page!” on Facebook. Tweet Instagram photos. Grow your fan-base and keep them aware of the multiple platforms of communication by cross-promoting accounts. As in all forms of promotional writing, the call-to-action is among the integral parts of posting to social media.

PLAY IT SAFE

Perhaps this should be the number one rule: don’t make people furious. Play it safe when it comes to topical events. Be respectful of tragedies and don’t post anything politically incorrect. A single tweet can have huge repercussions.

Be extra careful when attempting to create a trend through hashtagging. This McDonald’s horror story serves as a moral tale of how important it is to be conscious of potential reactions to a brand before posting.

BUT DON’T BE AFRAID TO GET CHEEKY

Followers want to see a little personality out of the social media accounts they follow. Although you don’t want to offend anyone, you also won’t get any real response from boring posts. Try to keep it cheeky and create humorous posts. Analyze what connects most to your audience, take notes, and refine techniques over time.

MEME IT UP!

Memes are a great, modern way of effectively promoting a product while imparting humor. Check out this awesome article on memes for marketers.

FIND AN EFFECTIVE SOCIAL MEDIA MANAGEMENT TOOL

Social Media accounts require around the clock management. When you have separate accounts on Facebook, Twitter, Instagram, Pinterest, LinkedIn, Tumblr, and Google+, it’s difficult to keep track of each account everyday. Social Media Management tools like Hootsuite, Buffer, and more can be vital not only in managing accounts, but researching your followers and what posts are most effective.

INTERACT WITH CELEBRITIES

Cross-branding can raise awareness of a company and allow them to find their consumers in creative places. Interacting with select celebrities with compatible brands is a great way to attain exposure, gain access to new followers, and grow brand awareness.

DON’T UNDERESTIMATE TUMBLR

Tumblr is among the leading social media platforms underutilized by marketing teams. Tumblr hosts over 130.5 million blogs, while WordPress only has 70 million. Tumblr users average 12 minutes of use per day on the network–1.5 minutes more than what’s spent on Facebook.

For more information on Tumblr, check out this article over at Social Media Marketing.

CONTESTS

Social Media, specifically Facebook, is an ideal place to host contests. Any and all action the user takes toward entering a competition through Facebook will be publicized to their friends and followers on their newsfeed. Facebook recently banned Likegating, which certainly represents a roadblock, as well as an opportunity for more innovative approaches to social media contests.

KNOW YOUR AUDIENCE

This has been the theme of our promotional writing series, so it’s fitting close this conclusive article with the most important part of all promotional writing: know your audience. With regard to social media, it’s vital to understand what will connect with those who consume and who may desire the brand being represented. Know the lingo. Know the humor. Know what your audience is reading and redirect them to cool articles.

The goal of promotional social media is not exclusively to attain sales, but to cultivate followers who will pause and consider what you write. Engage and expand your fanbase, give them what they want, and be consistent.

At Mystic Media, our vast experience in strategic marketing and application development for both iOS and Android gives us expertise on the all formats of promotional writing: from social media, to search engine optimization, copy writing, web design, and more. Learn more by clicking here or by contacting us by phone at 801.994.6815

How Sharing Economy Apps and Collaborative Consumption May Reshape the Future of Business

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In recent years, the tech community has seen a surge in popularity of apps which utilize the latest technology to link supply and demand in previously impossible ways. These apps have been deemed “Sharing Economy” apps and are shaking up not only the tech sphere, but the verticals in which each app operates. In an article at Forbes, Joe Kraus (a general partner at Google) says: “The sharing economy is a real trend. I don’t think this is some small blip.”

Previously, if you needed a taxi in the city, you would have to either wave one down or call a taxi company. Now with Uber, not only is a certified driver a tap away: payment is paperless, you can rate your driver, track his progress to your pick-up location in real-time, and, on top of all that, you can DJ your ride using Spotify.

Uber is among the most popular and successful sharing economy apps. It recently received a $1.2 billion investment and is currently valued at $17 billion. As astonishing as these numbers are, Uber gets even more shocking upon closer examination. Uber revenue is doubling every six months. That revenue is coming primarily from only five cities in which the app is well-established. Uber has been introduced in 125 additional cities where it hopes to develop into a mature business.

Only four years after its launch, Uber has made a major impact in public transportation and has incited widespread protests both internally from it’s workers and externally from taxi drivers. While the exceptional growth of the company has caused controversy, one thing is for sure: users love it.

Like Uber, Airbnb is also among the leading sharing economy apps. Airbnb connects tourists who need a place to stay and locals with extra rooms. Airbnb not only cuts out the middleman of hotels, it also encourages the formation of connections. The idea of Airbnb creating a community is a major part of their marketing strategy.

Airbnb recently received a $13 billion valuation, making it the second most valuable private company in the Silicon Valley to Uber. Airbnb has also received it’s share of controversy. New York is a hotbed for both Airbnb users and residents frustrated with the patrons of the new service. San Francisco also represents a major beacon of Airbnb usage. SF mayor Ed Lee recently signed legislation which made short term rentals of 30 days or less legal with a 14.5 percent hotel tax.

While both Uber and Airbnb are among the fastest growing companies in the nation, The New York Times recently argued that the one thing they have in common is the willingness to take risks. The same article claims Uber employed a surge of drivers in their rise to prominence and asked them to push any damage claims through their personal insurance companies despite the fact that most personal insurance companies don’t cover commercial activity.

Airbnb recently announced they will offer free $1 million liability coverage for its tens of thousands of US listings in 2015; however, this insurance will be secondary. Like Uber, Airbnb expects hosts to go through their personal insurance companies first.

Airbnb and Uber aren’t the only sharing economy apps on the rise. In fact, there’s been a massive flood of sharing economy apps pushing “collaborative consumption.” Chegg allows students to rent or buy college textbooks on the cheap. Lyft, an alternative to Uber, is described by co-founder John Zimmer as: “Your friend with a car on demand.” ParkAtMyHouse.com allows people in the UK to rent out parking spaces in their driveways. Getaround allows you to search for cars in your area which you can rent hourly or daily. Timebanks allows users to trade an hour of work in their specialty for an hour of work in another’s specialty. In other words, a cook can trade an hour of cooking to a plumber for an hour of plumbing.

These sharing economy apps all run with varying levels of success, but the underlying idea of “collaborative consumption” is what has tech gurus inspired. Collaborative consumption is how each of these apps works. According to Greenopedia, collaborative consumption is: “a global concept that involves sharing, bartering, lending, trading, renting, gifting, and swapping goods instead of buying them.” It’s disruptive to the standard business model of supply and demand.

The ideology behind the sharing economy and collaborative consumption is potentially revolutionary—especially as sustainability continues to rise in prominence as a global issue. It conveniently connects consumers to what they desire on the cheap, cutting out the middleman. Rachel Botsman claims it leverages technology to allow us to interact and transact in a way which is more natural to our species. It creates an economy of trust. And as evidenced by Uber and Airbnb, if one can find the right niche, it can also mean big business.

For more on Sharing Economy apps and the idea of “collaborative consumption,” check out these incredibly insightful 2010 and 2012 Ted Talks by Rachel Botsman.

At Mystic Media, we are constantly on the lookout for the next big vertical. We’re experts in all things web, mobile, application, social media and marketing. To learn more about our services, contact us today by clicking here, or by phone at 801.994.6815

A Guide to Promotional Writing Part 4: Attract Traffic With Compelling Website Copy

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The Mystic Media Blog will be devoting our expertise into a five-part series of articles detailing the ins and outs of Promotional Writing. The series will cover several topics, including general techniques, suggested processes, press releases, , website copy writing, and social media. Last week, we covered how to generate publicity by writing an effective press release.

Website copywriting is perhaps the most common form of promotional writing. The internet is an international hub for both information and e-commerce. Websites are created everyday to advertise and offer services, products, and information. They can be created for businesses, blogs, applications, social media, contests, specific products, and more. All websites share one common goal: attract the target audience. Whether a website is attempting to sell something or simply relay valuable information, the goal is to attract as many relevant viewers to the site as possible and entice them with effective copy writing. In this article, we will detail techniques for achieving this goal.

Know the Ideal Reader

As with any piece of promotional writing, it’s crucial to know the target audience before starting. The ideal reader should feel the copywriting was crafted specifically for them. Make an outline describing the ideal reader. Will the content of the site appeal specifically to men or women? What industry might this person work in? What is their socio-economic class? What degree of education did they receive? What brought them to the site?

Once all these questions are answered, elaborate on the relevance. A person’s line of business would affect the type of humor you’d consider writing into the copy. Their level of education would affect whether the writing is designed to appease a standard for intelligent writing, or to simply be clear and understandable to the common man.

Upon becoming familiar with the Ideal Reader, outline the Desired Action Response. Would the ideal response be an immediate purchase? Would it be to inquire more about the services outlined in the copy? Is the copy intended to lead the reader elsewhere on the site, perhaps to the services section or pricing?

Every sentence should be contribute to generating the Desired Action Response. At the end of any given page should be a Call-to-Action making the Desired Action Response one click away.

Detail Features and Translate to Benefits

If the copy is advertising a product or service, the main purpose of the piece will be to accurately detail the features of the product or service and translate them into benefits. Before writing, finalize the research and create a full list of features and specifications regarding the product or service.

We touched upon the process of translating features to benefits in Part 2 of our Promotional Writing Series: Perfecting the Method, but it’s too important to skip over in this article. Once you’ve written out the features, it’s vital to translate them into benefits.

Readers are selfish. People don’t read web pages out of consideration for the writer, they read things they think will be relevant to them. Instead of simply listing the features of a product or service, explicitly link them to benefits which make it easy for the reader to imagine how the product or service could enrich their lives.

The research is often the meat and bones of the piece. Once all necessary information is detailed, the rest is easy.

Avoid Hyperbolic Description

One of the most commonly made mistakes in copywriting is overselling. Copywriters will dress up the product or service they are representing with an abundance of hyperbolic adjectives. Writers are eager to refer to a product as “innovative,” “cutting-edge,” or a “breakthrough” because it makes their job easier. Readers today are too smart to be persuaded by hyperbolic description. They want the facts. If you save them time by giving it to them straight, they are more likely to believe in what is written about the product.

Check out this great article on avoiding meaningless marketing jargon.

Optimize for Google

Google is a direct path to information. On average, Google processes over 40,000 search queries every second, 3.5 billion searches per day, and 1.2 trillion searches per year. Optimizing copy for Google is vital to attracting visitors searching for the product, solution, or information offered on your website.

The first step toward SEO is to identify keywords pertaining to the subject of the copy. The best way to find keywords is to rely on your intuition and search what anyone would search if they were looking for the subject of your copy. Through Google searching, anyone can also find the top competitors and identify what keywords they are using to attract visitors. Once the key search terms have been identified, ensure they are sprinkled in throughout the copy. Remember, it’s not worth it to sacrifice the integrity of the copy with keyword stacking. As with most aspects of life, a healthy balance is crucial.

Keywords aren’t the only factor which goes into SEO. It’s also important to write an attention-grabbing headline and effective meta data. More than anything, the writer must ensure that the content itself is relevant and informative to the ideal reader.

For more on SEO, check out this great informative article.

Presentation Is King

Short, concise paragraphs with direct points entice readers. Consider ways of spacing out copy to make writing as consumable as possible. Readers love lists and paragraph headings because they allow them the privilege of deciphering what is relevant to them and choosing what to read.

Next week, we’ll conclude our Promotional Writing series with an entry on writing for Social Media. Stay tuned!

At Mystic Media, our vast experience in strategic marketing and application development has given us expertise on all formats of promotional writing: from copy writing, search engine optimization, social media marketing, web design, and more. Learn more by clicking here or contacting us by phone at 801.994.6815

Android Lollipop Vs. iOS 8: The Battle of the Operating Systems

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It’s been a good year for operating systems.

Back in June, Google announced their new operating system “Android L,” which has since been dubbed Android Lollipop. In our post  Android L Beta Preview: First Impressions of the Latest OS, we covered what we knew about the OS based on the announcement at the Google I/O 2014.

On the iOS side of the equation, this year saw Apple release iOS 8, which Apple hailed as the biggest iOS release ever. iOS 8 didn’t reinvent iOS aesthetics, rather it pushed forth the flat design introduced with iOS 7 and added a host of new features, including Apple Pay, Touch ID, and Device Continuity.

Both platforms represent dramatic technological advancements. The question now becomes: iOS 8 or Lollipop?

AESTHETICS

Steve Jobs majored in calligraphy at Reed College before dropping out. Jobs always held aesthetic design to be among the top priorities in his vision of Apple products, and Apple has always held a strong edge over Android in the aesthetic department.

iOS 7 saw Apple straying from Jobs’ skeuomorphic ideology in favor of Flat Design: a more stylized, minimal, bright look. iOS 8 refines Flat Design with more consistent iconography and UI. It also makes better use of gestures including swiping left to go back and double tapping the home screen to slide the screen down, allowing for better reachability on the large screens of the iPhone 6 and 6 Plus.

While Apple refined their current look, Android elected to enact a complete aesthetic overhaul. They may have shaken up the OS aesthetic game with Material Design.

Material Design is not an easy concept to grasp and can better be explored in practice. The idea is that the digital world should have its own intuitive physical rules. Buttons must react specifically to the touch, there must be multiple easily decipherable UI layers, animations must trigger and unfold in a specific, consistent manner. All Material Design aesthetics are in favor of creating the most intuitive, easily understood experience for the user.

Material Design is much more intricate than Flat Design. It’s both showier and more practical. It’s a more evolved, complex version of Flat Design. Thus, Android has taken the crown with regard to aesthetics. It’s likely Apple will follow suit and copy Material Design aesthetics for their next iOS overhaul.

Check out this video demonstrating the ideas of Material Design posted by Google Developers Youtube account.

FEATURES

Both Lollipop and iOS 8 offer new features, in addition to minor UI tweaks, for their devices. Most of these features either mirror their competitor’s counterpart, or replicate a past feature of their competitor.

Lollipop and iOS 8 both push to integrate with cars with Android Auto and Apple CarPlay. Both offer integrated navigation systems, hands-free calling and texting, and control of entertainment; however, neither will have a major impact until they are adopted by a greater number of cars.

Lollipop and iOS 8 both feature health apps (Google Fit and Health respectively). Both function similarly with certain apps offering exclusive partnerships. The big factor could be whether/which major health apps make the commitment to either Lollipop or iOS 8. The anticipated forthcoming popularity surge in wearables could be a game-changing variable in health apps. At the moment, neither app has a major edge over the other.

iOS 8 now offers Apple Pay combined with Touch ID, a replication of Google Wallet which was introduced in 2011. While Google Wallet is the older system, Apple Pay currently has the momentum. Both offer touch payments via Near Field Communications, but Apple Pay refuses to store physical credit card details, making it the safer system. The popularity of Pay could cause a resurgence of Google Wallet, but at the moment, Apple Pay has a definite edge.

Aside from the aesthetics, perhaps the biggest differentiator between iOS 8 and Lollipop is Apple’s push for the concept of device continuity embodied in Handoff. We covered device continuity in both Climbing Yosemite and Bite the Apple: Maximize iOS 8 to Vanquish Your Competition. Handoff allows the user to easily complete tasks while transitioning  between Apple devices seamlessly. Instant Hotspot, one of the coolest features of iOS 8, allows users to connect to their iPhone’s cellular network when no other Wi-Fi networks are available. Lollipop comes up empty in this department and Android will surely be playing catch-up when they release their next OS.

BATTERY

iOS bolsters a reputation for retaining a more efficient battery than Android. With Project Volta, Android has made a strong attempt to optimize their OS to defeat this notion.

Lollipop features a built-in task manager designed to prevent unnecessary operations from waking the phone up, running app house-cleaning necessities in batches when plugged in, and preventing network requests from Android and third party apps in spots without network connectivity. Lollipop also has “Battery Historian,” an analytics tool designed to track and tweak battery consumption.

iOS 8 did not make any dramatic attempts to improve it’s battery life, but still competes with Android with an extremely efficient standby mode: leaving an iPhone 6 or 6 plus unplugged overnight will only lose 1-2% charge.

Overall, the OS battery competition is fairly neck-and-neck, which is a big improvement for Android considering in the past they have gotten smoked in this department.

Check out this video Introduction to Project Volta from Google I/O 2014 for more information.

AVAILABILITY

One of the major factors which elevates iOS 8 over Lollipop is the limited availability of the OS due to device fragmentation.

Google allows third-party developers to build hardware for the Android OS. This causes device fragmentation, in which the variety of hardware makes it harder to optimize software for each device. As a result, different devices will have access to Lollipop at different times. Lollipop is currently available on Google’s Nexus 6 and Nexus 9 phones with a staggered launch planned for other Android phones.

Device fragmentation is also troublesome for app developers as it means there’s no way to optimize directly for all the hardware considering the diversity.

iOS’s iPhone exclusivity means it runs well across devices and updates are immediately accessible on Apple hardware. The user is guaranteed at least three years of upgrades. App developers can optimize for each platform which remains relevant.

BOTTOM LINE

Overall, iOS 8 is the more practical operating system. While Material Design represents an exciting leap forward in software aesthetics, iOS 8’s device continuity features trump all of Lollipop’s functional additions. The widespread availability of iOS 8 and lack of device fragmentation makes it the better optimized package.

While iOS 8 wins this battle, it will be exciting to see how the platforms influence one another in the next round of OS updates. Expect Apple to adopt Material Design aesthetics and Android to begin a push for their own version of device continuity.

At Mystic Media, we’re constantly engaged in various app design projects. Our expertise reaches across all facets of the industry, be it iOS design, Android design, web design, strategic marketing and beyond. Contact us today by clicking here or by phone at 801.994.6815

A Guide to Promotional Writing Part 3: Generate Publicity by Writing an Effective Press Release

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In the coming weeks, the Mystic Media Blog will be devoting our expertise into a series of articles detailing the ins and outs of Promotional Writing. The series will cover several topics, from general techniques and suggested processes, to press releases, website copy writing, and social media.

Last week, we gave you a thorough how-to guide about Perfecting the Method of Promotional Writing. This week, we’ll go in-depth into the format and process of writing a press release.

A press release is a published written announcement addressed to the media regarding a development in a business. The purpose of a press release is not only to announce the basics of exactly what is being released and when, but also to generate publicity. A press release is the quickest, easiest way to get an important promotional message out into the world and can result in multiple published articles.

The subject of a press release can be a new product, an upgrade, a new service, an upcoming event, a merger of two companies, anything NEW. The audience of a press release is not only consumers of your brand and consumers in your industry, but also reporters, editors and other members of the media looking for content relevant to their readers.

In order to garner the attention of the media, the writer must ensure that the announcement within the press release is in and of itself newsworthy. A newsworthy story contains information relevant to the general public. Relevant information can be a new rate on car insurance, or a new app which helps you organize your closet, or a new company intent on taking over the world – anything about which people would want to know. An effective press release properly explores the ins and outs of its subject (the new service or product or event), as well as the ramifications of its release in the context of the industry to maximize the reader’s knowledge of how the decision to buy or solicit could affect them.

An excellent press release not only informs the reader as to what is being announced, it also functions as an article written by a reporter in and of itself. The media isn’t going to publish your press release unless they are convinced it’s relevant to them and their readers. The press release shouldn’t just be an ad for your product or service, it should have an angle or point of view beyond trying to get the consumer to buy whatever is being sold. It should provide context on the industry in which the product or service is sold to further validate the importance of the unique contribution of the new product or service. If you can sell your product in the context of a news article about a specific subject relevant to readers, the media will pick up the story.

Check out this great example of a press release functioning as a standalone article issued by Microsoft about Windows Phone 7.

The Windows Phone 7 press release explores the negative impact of smartphones, then distances its new product from the negative, thereby selling a smartphone. The subject of the article, the negative impact of smartphones, could feasibly be found in any magazine. It indirectly attacks their competitors (namely the iPhone) by claiming people use their phones recreationally too much to avoid the real world. The Windows Phone 7, on the other hand, is optimized for efficiently managing tasks necessary for work so that the user can get off their phone and focus on the real world. The marketing department perfectly crafted an article which is newsworthy, including specific statistics, while simultaneously using the issue to provide a context for their product to stand out as a solution.

When structuring a press release, begin with a headline which captures attention. We went in-depth into how to attract attention with a title in Perfecting the Method. After your title, always front-load the logistics (the “what” and the “when”), then explore the significance of the release and the impact on the industry.

The second paragraph of a press release often contains a quote from the CEO or one of the higher-ups in the company. The quote personalizes the message and gives the executives of the company an opportunity to showcase their intellect with insight into both what makes the product special, and into the company’s relationship to the product. A memorable quote can be a news story in and of itself, so try to procure a quote which is significant, personal and precise.

The final paragraph of a press release often connects the new product or service being announced to the company’s other products and services.

When sending a press release out, always end with a line of continuous periods or number signs to show where the printed text ends. This makes it easy for journalists to insert their comments below your official press release, facilitating the readers’ ability to distinguish between your company’s official words and those of the commentator.

A press release should come with a press kit of some kind. A press kit is a collection of company information and articles put together to address questions the media might have on your release. It should catch the eye and include a gallery of photos to compliment your article. It’s recommended you invest money into the photography and visual presentation of the press kit to further validate the importance of the announcement by  attracting attention through crisp presentation.

For more information on creating a press kit, check this informative article out over at Entrepreneur.

Once your press release is complete, you will also want to attract attention to it and generate additional publicity. There are several techniques to approaching this.

First, you should start by publishing the press release on your website. Promote the link on your site to your consumers through social media accounts.

When it comes to generating external publicity, you can craft a query letter addressed directly to relevant members of the media who may want to pick up your story, and/or you can utilize external sites such as PR Newswire, Business Wire, PRWeb, and eReleases which offer distribution services, effectively promoting your press release for you at a cost.

The goal of a query letter is to entice members of the media to read your press release and consider publishing the release itself and/or an article on it. Keep the letter simple, personal, and persuasive. Address the recipient by name, state your purpose (to promote the press release), introduce yourself and your company in separate paragraphs. The goal is to tease them into reading your whole press release, so keep it brief and entertaining.

Be sure to know your audience and only address query letters to members of the media in your industry who will be interested in your product or service. You should begin by compiling a contact list of key media outlets where you can reach your audience.

If you can write a smart, effective press release complete with eye-catching photos and a press kit, then entice members of the media to check out the press release with a tight query letter, all that’s left to do is sit back, relax and enjoy the publicity.

At Mystic Media, through our vast experience in strategic marketing  and application development, we have accumulated expertise on all formats of promotional writing: from copy writing, search engine optimization, social media marketing, web design, and more. Learn more by clicking here or by contacting us by phone at 801.994.6815

Swift Execution: Apple’s New Programming Language Shakes Up Tech Community

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In July 2010, Chris Lattner, at the time a Senior Manager and Architect for Apple, began working on a brand new programming language. He developed it at night and on weekends and told no one, not even his closest friends and colleagues. After a year and a half, he had outlined the basics of the new language and proceeded to reveal his creation to the top executives at Apple. Initially impressed, they gave him a few seasoned engineers to help on the project. After 18 months, it became a “major focus” for the company with a huge team of developers working with Lattner. Little did Lattner know in July 2010, he had begun a project which would potentially change the world of app development.

Swift is Lattner’s creation: a new programming language developed and marketed by Apple designed specifically for iOS and OS X development. Companies have created programming languages before, such as Go, a language created by legendary designers Ken Thompson and Rob Pike for Google, but Swift is a different beast. Wired says “[Swift] could achieve mass adoption with unprecedented speed.”

What exactly makes Swift so groundbreaking? For one, it’s designed specifically for iOS. App developers are constantly designing apps for Apple products, be it iPhones, iPads or MacBooks. Apple is at the forefront of the tech revolution and every year pushes the industry forward into the future. Swift offers a language which caters directly to iOS and OS X development. It will soon become the premiere language on which to develop iOS and OS X apps.

Swift is also more approachable than previous counterparts. “It’s more of a helpful language. It understands what you’re doing a little bit better and allows the computer to help you figure it out a bit better,” says Mike Ash, a programmer for Plausible Labs, in Wired. Swift hopes to appeal to the average programmer and make the process of coding not only easier, but more interactive.

One of the most innovative and exciting features in Swift is PLAYGROUND. Playground allows developers to code on one side of their computer screen, while watching the results appear on the other side. It makes coding not only more fun, but more interactive.  At the Apple World Wide Developers Conference, Lattner demonstrated the feature by making real-time changes to an animated circus game while the crowd watched.

Check out the video of Lattner’s demonstration via YouTube. (Note: the video opens with Apple’s initial introduction of Swift featuring a bunch of great, specific info for iOS developers. Lattner’s presentation begins at 3:30).

Playground was designed with the hopes that “By making programming more approachable and fun, we’ll appeal to the next generation of programmers and to help redefine how Computer Science is taught.” says Lattner on his homepage. Objective-C forced developers to wait for their project to compile and run before allowing them to test any code changes, a time-consuming process. The instant feedback of Playgrounds makes the process of coding less daunting and more fun for neophytes.

Swift aims to replace Objective-C, which is the most prominent coding language (and will remain so until Swift [presumably] seizes the crown). Swift doesn’t aim to replace Objective-C off the bat. As mentioned in the Apple Developers Conference, Swift can work concurrently with Objective-C to fit into an app originally developed using Objective-C, however, the hope is that when Swift gains popularity Objective-C will become obsolete for iOS Developers.

Objective-C and Swift are different in a number of ways. As we’ve discussed, Swift is more accessible to new developers. The abbreviated syntax makes for easier and more intuitive coding, at the expense of being less verbose (easy to read) than Objective-C. Switching over to Swift, experienced developers will have a bit of an adjustment period before they can read it with ease, but it’s a minor set-back considering Swift’s potential impact on the developer community.

For more on the differences between Objective-C and Swift, check out this awesome run-down via fastcolabs.com

While only time will tell what Swift’s ultimate legacy in the developer world will be, the immediate impact is undeniable. Swift has already been thrust into computer science curriculums across the country. The interactivity in the app development process created by Playgrounds makes coding more accessible and will surely draw a lot more people into app development. The big question is whether Swift will convince non-Apple developers to migrate.

For more first-party information on Swift, check out Apple’s Swift Developer Guide. Also, stay informed on the latest updates by checking Apple’s Swift Blog.

Mystic Media is an app development and marketing firm with vast experience in iOS and Android application development. Learn more by clicking here or by phone at 801.994.6815

A Guide to Promotional Writing Part 2: Perfecting the Method

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The Mystic Media Blog will be devoting our expertise into a five-part series of articles detailing the ins and outs of Promotional Writing. The series will cover several topics, including general techniques, suggested processes, press releases, website copy writing, and social media.

Last week, we tackled an overview of Promotional Writing and covered some general techniques for writing engaging copy. This week, we’re going in-depth into the processes you can use to ensure the smooth creation of compelling copy.

WRITING AN ENGAGING TITLE

Where to begin is often the hardest part of writing.

When competing with an overload of content aimed at drawing attention (be it emails, newsletters, website copy, advertisements, or what have you), it’s vital to begin by capturing the audience’s attention. The title of any piece will determine if the reader will continue to read it. The key is to connect with your audience immediately by ensuring them that the piece is relevant to them.

Instead of titling a piece with a factual statement on the subject, propose a problem. By proposing a common, easily relatable problem, you’re much more likely to connect with the reader. If the opening message connects with the reader, they will continue to read.

Say you’re working for an application development firm writing a newsletter or advertisement about a business intelligence app.

Instead of opening with: “New App Makes Business Intelligence Easy”,

Ask the viewer: “Trouble Keeping Up with Your Workflow?”

Whereas the first example incites a reaction in which the reader may immediately reject the notion of a new app, the second incites empathy. Most people have occasional trouble with their workflow, thus the headline is directly relevant to them. It’s a problem they need to solve. There’s no risk in reading on, but failure to read may prevent the audience from enriching their life with a solution.

Check out this informative article over at Author’s Den on promotional writing which offers four formulas for writing a good title.

ESTABLISH THE DESIRED ACTION RESPONSE

Unlike an essay, the goal of promotional writing is not to demonstrate a thesis, but to persuade the reader to take action.

The Desired Action Response is whatever the writer intends for the reader to do after they finish the piece. It could be to buy something. It could be to click something. It could be to ingrain the brand in your brain. In the case of a blog, it could be to engage the reader with an opinion and prove your expertise. Before  diving into a piece, it’s vital to phrase the Desired Action Response into a single statement and move forward based on generating the action.

For more on the Desired Action Response, check out this “formula” for good promotional writing.

OUTLINE BASED ON STIMULATING ACTION

Once you’ve established the Desired Action Response, every sentence in a promotional piece must contribute to the goal of triggering it. The process of outlining offers the opportunity to design a piece to induce a specific train of thought which could potentially cause the reader to take action. The process of outlining will strengthen the argument and improve the flow of the writing.

Before writing, create a flow-chart of the streams of thought which would have to go through a consumer’s mind in order to act. Focus on both positive effects caused by the product or service, as well as the negative effects the product or service helps the consumer avoid. As you flesh out your thoughts, strengthen your argument by analyzing how a reluctant consumer might poke holes in your points and actively working to stay a step ahead of the curve by addressing potential pitfalls.

For more information on honing your arguments, check out this cool article over at Mind Tools about analyzing your relationship with your audience.

Upon completing a flow-chart, write an outline of the piece using sub-headings to specify the purpose of each paragraph. Create a logical structure based on how best to order the argument. Ensure that each paragraph pushes forward the ideas from the paragraph preceding it and/or sets-up the next paragraph. Once you’ve created a logical structure, flesh out your paragraphs with complete sentences, cap the piece off with a call-to-action and you will have a complete first draft!

RAVICE, RAVISE, REVISE

A first draft will sometimes suffice when it comes to copy writing, but most businesses hold their work up to a higher standard. For those interested improving their craft, the process of revision is crucial to not only understanding the medium, but to maximizing their skills.

If possible, it’s always helpful to get a proofread from a person who has distance from the piece. When a writer has been working on the same project for hours, it’s hard to get enough cognitive distance from the writing to accurately identify mistakes. An outside proofreader can read without context and therefore give unbiased opinions and observations.

If you don’t have anyone to proofread for you, spend a couple hours doing something else and come back to the piece. When you return, you should have the distance you need to objectively proofread.

During the proofreading process, be sure to consistently link features to benefits. A feature describes a product or service, whereas a benefit describes the positive effects the product or service has on the reader.

Instead of writing: “The new Macbooks come with Retina Display”,

Write: “The new Macbook’s Retina Display screen is easier on your eyes, creating unparalleled clarity in the viewing experience.”

The first statement describes a feature of the product, while the second directly links the feature to a positive effect on the consumer, making for more effective marketing .

The goal of revision is not simply to correct grammatical errors, but to hone what’s on the page and fully realize ideas. Once the benefits of the product or service have been effectively and efficiently communicated with the goal of provoking the desired action response, publish it and get started on the next one.

In the next entry of our Promotional Writing series, we’ll tackle how to write an effective press release. Stay tuned!

At Mystic Media, our vast experience in strategic marketing  and application development has given us expertise on the all formats of promotional writing: from copy writing, search engine optimization, social media marketing, web design, and more. Learn more by clicking here or by contacting us by phone at 801.994.6815

A Guide to Promotional Writing Part 1: Representing Your Business

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The Mystic Media Blog will be devoting our expertise into a five-part series of articles detailing the ins and outs of Promotional Writing. The series will cover several topics, including general techniques, suggested processes, press releases, website copy, and social media.

Promotional writing is any type of writing designed to sell or promote a product or service. It can be informational, such as a blog or newsletter, or direct as an advertisement. It can be the “About Us” section of a website, a description of a service, or a press release. Promotional writing is key to marketing any business. All writing  associated with your brand must adhere to a quality consistent with your company or it runs the risk of deteriorating your name. Although certain techniques apply across the board for promotional writing, the medium spans several formats to which the writer must cater. For our first article on the topic, we will cover the general principles and goals of promotional writing to help you represent your business.

EXECUTE YOUR GOAL

The goal of promotional writing is to connect with your target audience. Whether or not they ultimately choose to act upon the impulse you desire to impart is beyond your control. If you succeed in clearly communicating the benefits of the product or service you are promoting, readers in the market for whatever is being sold are likely to follow-through. So long as the message you intend to impart is effective and precisely conveyed to the audience, you will have done your job. Thus, it’s vital to consider the audience’s perspective in crafting any piece.

KNOW YOUR AUDIENCE

A consumer stumbles upon a piece of writing dedicated to promoting a product or service. They have the choice of reading it or not. Even if it applies to them, it doesn’t guarantee they are going to follow-through and closely examine the piece. As a promotional writer, you have to make your writing as easy to consume as possible. You must consider your target audience’s perspective and structure your piece based on how you expect your readers to consume it.

Is the piece something you can imagine someone reading at work, or is it something more dense they would read when researching a topic? How long do they have to read it? What parts would they skim? Is the piece geared more toward neophytes to the topic, or veterans seeking to enrich their knowledge? Each of these questions must be answered before you write, for they dictate the audience with which your writing must connect.

PERFECT THE STYLE

While there’s no formula for good promotional writing, there are certain generally accepted principles which apply across formats.

Direct, Concise, Targeted: Good promotional writing directly addresses a target audience with a clear, concise message. The message should be defined from the outset: this is a superior product or service. It’s important to be direct by getting to the “What” before the “Why”. The writer must target a specific audience. They must know who would read the piece and what they would be looking for. Every sentence must contribute directly to your message. The minute a reader senses something was written for the sake of taking up space, they will stop reading. Be considerate of their time. Do as much as you can with the attention they give you.

Accurate, Appealing, Persuasive: Good promotional writing accurately depicts the appeal of a product or service in a persuasive manner. Rather than resort to hyperbole, effective promotional writing allows the product to sell itself by presenting accurate, benefit-led facts. You must understand how the product or service appeals to your target audience before you sit down and write. Once the appeal is established, elaborate upon both the positive effects the product or service creates, as well as the negative effects it averts to craft a persuasive argument of why they must go out and obtain this specific product or service.

Smooth, Purposeful, Structured: Good promotional writing adheres to smooth, purposeful structure designed with the objective of creating the most efficient, enjoyable reading experience for the target audience. There are infinite ways to structure any given piece, but good structure plays into an audience’s expectation to clearly communicate points. Every sentence should directly follow the line of thinking preceding it and set-up the next point. General information and the overarching message should be front-loaded so readers who only have time for the first paragraph still understand the point of the piece.

IDENTIFY APPROPRIATE VOCABULARY

Identifying proper vocabulary for promotional writing can be a bit tricky. You don’t want to overload the reader with words they may not understand, but you also must assert your intelligence and don’t want to sound too colloquial. Acceptable vocabulary depends greatly on the target audience. Your word selection will be different if your target audience is a consumer of technology products versus if your piece was targeting professional application developers.

If you follow the guidelines above pertaining to promotional writing style, the flow of your writing should exude the intelligence you desire more than an elaborate vocabulary, which can sound pretentious when overdone.

For more techniques on vocabulary selection, check out this handy article by Writers & Artists.

CALL TO ACTION

A call to action is a statement which presents an opportunity for the audience to continue the dialogue regarding the topic, product, or company. A call to action could encourage the reader to contact the company by phone, click a link to the company’s website, follow the company on social media, share, comment, or link to another article where they can read more. A call to action is anything which feeds the audience’s desire to either continue the conversation, or take action and follow-through with whatever your desired action response is in writing the article. The goal of any promotional piece is to drive traffic to the product or service, thus a call to action is perhaps the most vital statement in the piece.

Learn more about call to action techniques by checking out this great article on the topic: How To Create a Successful Social Media Call to Action.

In our next Promotional Writing entry, we will help you out big time by creating a process with tips and tricks on structuring and revising your promotional writing.

At Mystic Media, our vast experience in strategic marketing  and application development has given us expertise on the all formats of promotional writing: from copy writing, search engine optimization, social media marketing, web design, and more. Learn more by clicking here or by contacting us by phone at 801.994.6815