Tag Archives: Process

Water Cooler Tech Talk: What iOS 10 Can Do For Your Business

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As we detailed last week, the release of iOS 10 marks a major turning point for the software. By opening up internal apps to developers, Apple has offered a major opportunity for businesses to improve and expand the functionality of their apps. Here are a few ways that iOS 10 can help your business.

CISCO INTEGRATION

Apple & Cisco (image via Apple)

While Apple announced their partnership with Cisco in August 2015, iOS 10 introduces the fruits of that partnership. Businesses which utilize Cisco networks and iOS devices will see a major improvement in functionality and compatibility. Companies with Cisco networks would be smart to encourage employees to switch to iOS, and companies which use other networks may want to take note of the new changes as they are designed to improve business processes.

OPTIMIZING WIFI

Finding the right AP can make or break major business processes. As a leading network provider, Cisco understands this issue and has used iOS 10 as an opportunity to address it. Devices with iOS 10 recognize Cisco networks, enabling WiFi optimization and prioritization for business critical apps. So if an employee is walking as they take a WebEx meeting on their iPad, rather than scanning all channels for the next strongest signal, Cisco networks use a 801.11k to provide a list of the top six neighboring APs. This saves time and battery. As iPhones reach the end of a cell, they check the location and create a short list of the next best AP based on signal and utilization.

BUSINESS APP PRIORITIZATION

With the bevy of applications, devices and content constantly occupying business networks, network connections can easily become bogged down, slowing business critical processes. Networks typically give apps the same level of priority, regardless of whether they are business apps like voice, messaging, video conferencing and document sharing, or non-business apps like games, movies and social media apps.

Cisco networks allow users to not only configure QoS (Quality of Service) on company infrastructure, but to control the link from client to AP. Thus, even if a wireless network is congested with different app traffic, businesses can “whitelist” critical apps to prioritize them over noncritical apps. IT managers can even whitelist by SSID, allowing them to customize each user profile so that apps are prioritized by what is critical to the individual’s performance. Users can have different settings for different networks, optimizing connections for apps based on whether they are at their office network, school network, home network or somewhere else.

CISCO SPARK INTEGRATION

iOS 10 also includes CallKit, a new API which allows VoIP apps like Cisco Spark to be built to take advantage of the accessibility of iOS 10. CallKit enables VoIP apps to utilize the native phone app, ensuring continuity of habit with the native iPhone call experience, while allowing for the superior capabilities of Cisco Spark.

TAKEAWAYS

Cisco’s tests on iOS 10 integrated with Cisco networks have yielded the following results:

  • Up to 8 times faster roaming
  • 90 percent reduction in web browsing failures
  • Up to 66 percent more reliable calling
  • Management overhead can be reduced by 50 percent

iMESSAGE FOR BUSINESSES

iMessage (Image via Silicon Angle)

iMessage has opened its doors to developers, and with it, billions of dollars in market potential. Forbes recently commented: “The launch of the iMessage platform will mint a new generation of billionaire entrepreneurs and become the most valuable social platform in the west over the next five years.”

With a billion active iOS devices worldwide, the iMessage app store has 100 times the distribution footprint compared to the App Store when it launched in  2008. The iMessage store allows for Sticker Packs and iMessage Apps for free or purchase. Aside from creating branding opportunities for celebrities and a whole new platform for social gaming, the iMessage app store opens the door for companies to create extension of their existing apps which utilize iMessage. By integrating internal business apps with internal iOS apps, companies can simplify communication by keeping everything on the same thread.

iOS 10 FOR BUSINESSES

Utilizing the latest software will only improve business processes. iOS 10 provides numerous opportunities for businesses to create more efficient business processes and consolidate business communication on personal devices. It also opens the door for a bevy of future possibilities for businesses to take advantage of as the software evolves. Bring it up at the water cooler and you could change your company for the better.

A Guide to Promotional Writing Part 2: Perfecting the Method

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The Mystic Media Blog will be devoting our expertise into a five-part series of articles detailing the ins and outs of Promotional Writing. The series will cover several topics, including general techniques, suggested processes, press releases, website copy writing, and social media.

Last week, we tackled an overview of Promotional Writing and covered some general techniques for writing engaging copy. This week, we’re going in-depth into the processes you can use to ensure the smooth creation of compelling copy.

WRITING AN ENGAGING TITLE

Where to begin is often the hardest part of writing.

When competing with an overload of content aimed at drawing attention (be it emails, newsletters, website copy, advertisements, or what have you), it’s vital to begin by capturing the audience’s attention. The title of any piece will determine if the reader will continue to read it. The key is to connect with your audience immediately by ensuring them that the piece is relevant to them.

Instead of titling a piece with a factual statement on the subject, propose a problem. By proposing a common, easily relatable problem, you’re much more likely to connect with the reader. If the opening message connects with the reader, they will continue to read.

Say you’re working for an application development firm writing a newsletter or advertisement about a business intelligence app.

Instead of opening with: “New App Makes Business Intelligence Easy”,

Ask the viewer: “Trouble Keeping Up with Your Workflow?”

Whereas the first example incites a reaction in which the reader may immediately reject the notion of a new app, the second incites empathy. Most people have occasional trouble with their workflow, thus the headline is directly relevant to them. It’s a problem they need to solve. There’s no risk in reading on, but failure to read may prevent the audience from enriching their life with a solution.

Check out this informative article over at Author’s Den on promotional writing which offers four formulas for writing a good title.

ESTABLISH THE DESIRED ACTION RESPONSE

Unlike an essay, the goal of promotional writing is not to demonstrate a thesis, but to persuade the reader to take action.

The Desired Action Response is whatever the writer intends for the reader to do after they finish the piece. It could be to buy something. It could be to click something. It could be to ingrain the brand in your brain. In the case of a blog, it could be to engage the reader with an opinion and prove your expertise. Before  diving into a piece, it’s vital to phrase the Desired Action Response into a single statement and move forward based on generating the action.

For more on the Desired Action Response, check out this “formula” for good promotional writing.

OUTLINE BASED ON STIMULATING ACTION

Once you’ve established the Desired Action Response, every sentence in a promotional piece must contribute to the goal of triggering it. The process of outlining offers the opportunity to design a piece to induce a specific train of thought which could potentially cause the reader to take action. The process of outlining will strengthen the argument and improve the flow of the writing.

Before writing, create a flow-chart of the streams of thought which would have to go through a consumer’s mind in order to act. Focus on both positive effects caused by the product or service, as well as the negative effects the product or service helps the consumer avoid. As you flesh out your thoughts, strengthen your argument by analyzing how a reluctant consumer might poke holes in your points and actively working to stay a step ahead of the curve by addressing potential pitfalls.

For more information on honing your arguments, check out this cool article over at Mind Tools about analyzing your relationship with your audience.

Upon completing a flow-chart, write an outline of the piece using sub-headings to specify the purpose of each paragraph. Create a logical structure based on how best to order the argument. Ensure that each paragraph pushes forward the ideas from the paragraph preceding it and/or sets-up the next paragraph. Once you’ve created a logical structure, flesh out your paragraphs with complete sentences, cap the piece off with a call-to-action and you will have a complete first draft!

RAVICE, RAVISE, REVISE

A first draft will sometimes suffice when it comes to copy writing, but most businesses hold their work up to a higher standard. For those interested improving their craft, the process of revision is crucial to not only understanding the medium, but to maximizing their skills.

If possible, it’s always helpful to get a proofread from a person who has distance from the piece. When a writer has been working on the same project for hours, it’s hard to get enough cognitive distance from the writing to accurately identify mistakes. An outside proofreader can read without context and therefore give unbiased opinions and observations.

If you don’t have anyone to proofread for you, spend a couple hours doing something else and come back to the piece. When you return, you should have the distance you need to objectively proofread.

During the proofreading process, be sure to consistently link features to benefits. A feature describes a product or service, whereas a benefit describes the positive effects the product or service has on the reader.

Instead of writing: “The new Macbooks come with Retina Display”,

Write: “The new Macbook’s Retina Display screen is easier on your eyes, creating unparalleled clarity in the viewing experience.”

The first statement describes a feature of the product, while the second directly links the feature to a positive effect on the consumer, making for more effective marketing .

The goal of revision is not simply to correct grammatical errors, but to hone what’s on the page and fully realize ideas. Once the benefits of the product or service have been effectively and efficiently communicated with the goal of provoking the desired action response, publish it and get started on the next one.

In the next entry of our Promotional Writing series, we’ll tackle how to write an effective press release. Stay tuned!

At Mystic Media, our vast experience in strategic marketing  and application development has given us expertise on the all formats of promotional writing: from copy writing, search engine optimization, social media marketing, web design, and more. Learn more by clicking here or by contacting us by phone at 801.994.6815