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Water Cooler Tech Talk: What iOS 10 Can Do For Your Business

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As we detailed last week, the release of iOS 10 marks a major turning point for the software. By opening up internal apps to developers, Apple has offered a major opportunity for businesses to improve and expand the functionality of their apps. Here are a few ways that iOS 10 can help your business.

CISCO INTEGRATION

Apple & Cisco (image via Apple)

While Apple announced their partnership with Cisco in August 2015, iOS 10 introduces the fruits of that partnership. Businesses which utilize Cisco networks and iOS devices will see a major improvement in functionality and compatibility. Companies with Cisco networks would be smart to encourage employees to switch to iOS, and companies which use other networks may want to take note of the new changes as they are designed to improve business processes.

OPTIMIZING WIFI

Finding the right AP can make or break major business processes. As a leading network provider, Cisco understands this issue and has used iOS 10 as an opportunity to address it. Devices with iOS 10 recognize Cisco networks, enabling WiFi optimization and prioritization for business critical apps. So if an employee is walking as they take a WebEx meeting on their iPad, rather than scanning all channels for the next strongest signal, Cisco networks use a 801.11k to provide a list of the top six neighboring APs. This saves time and battery. As iPhones reach the end of a cell, they check the location and create a short list of the next best AP based on signal and utilization.

BUSINESS APP PRIORITIZATION

With the bevy of applications, devices and content constantly occupying business networks, network connections can easily become bogged down, slowing business critical processes. Networks typically give apps the same level of priority, regardless of whether they are business apps like voice, messaging, video conferencing and document sharing, or non-business apps like games, movies and social media apps.

Cisco networks allow users to not only configure QoS (Quality of Service) on company infrastructure, but to control the link from client to AP. Thus, even if a wireless network is congested with different app traffic, businesses can “whitelist” critical apps to prioritize them over noncritical apps. IT managers can even whitelist by SSID, allowing them to customize each user profile so that apps are prioritized by what is critical to the individual’s performance. Users can have different settings for different networks, optimizing connections for apps based on whether they are at their office network, school network, home network or somewhere else.

CISCO SPARK INTEGRATION

iOS 10 also includes CallKit, a new API which allows VoIP apps like Cisco Spark to be built to take advantage of the accessibility of iOS 10. CallKit enables VoIP apps to utilize the native phone app, ensuring continuity of habit with the native iPhone call experience, while allowing for the superior capabilities of Cisco Spark.

TAKEAWAYS

Cisco’s tests on iOS 10 integrated with Cisco networks have yielded the following results:

  • Up to 8 times faster roaming
  • 90 percent reduction in web browsing failures
  • Up to 66 percent more reliable calling
  • Management overhead can be reduced by 50 percent

iMESSAGE FOR BUSINESSES

iMessage (Image via Silicon Angle)

iMessage has opened its doors to developers, and with it, billions of dollars in market potential. Forbes recently commented: “The launch of the iMessage platform will mint a new generation of billionaire entrepreneurs and become the most valuable social platform in the west over the next five years.”

With a billion active iOS devices worldwide, the iMessage app store has 100 times the distribution footprint compared to the App Store when it launched in  2008. The iMessage store allows for Sticker Packs and iMessage Apps for free or purchase. Aside from creating branding opportunities for celebrities and a whole new platform for social gaming, the iMessage app store opens the door for companies to create extension of their existing apps which utilize iMessage. By integrating internal business apps with internal iOS apps, companies can simplify communication by keeping everything on the same thread.

iOS 10 FOR BUSINESSES

Utilizing the latest software will only improve business processes. iOS 10 provides numerous opportunities for businesses to create more efficient business processes and consolidate business communication on personal devices. It also opens the door for a bevy of future possibilities for businesses to take advantage of as the software evolves. Bring it up at the water cooler and you could change your company for the better.

How iOS 10’s Open Functionality Can Take Your App to the Next Level

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When it comes to mobile app development, iOS is the preferred platform. The lack of device fragmentation on iOS, along with the consistent quality of hardware and the more spend-happy userbase, makes it the number-one platform for generating mobile revenue. During Apple’s September Announcement, Craig Federighi began his iOS 10 demo by proclaiming it the biggest release of iPhone software in Apple history.

A week into its release, it has become apparent that iOS 10’s openness marks a revolution for iOS apps and functionality. Apple has opened up many internal apps to developers, including Siri, iMessages and Maps.

DEVELOPING FOR SIRI

iOS 10 Siri Payment (via idownloadblog.com)

Apple was very excited to announce Siri is officially open for third-party app extensions. The Siri API is currently limited to six kinds of applications: ridebooking (i.e. Lyft), messaging, photo search, payments, VoIP calling and workouts. Machine learning allows iOS 10’s Siri to build a contextual understanding of its user and decide when it should handle a voice query by itself, or shuttle it off to a third-party app.

When you ask Siri to bring you Chinese food, it will use Seamless, Yelp or your go-to delivery app to offer options. Users can have Siri book a taxi, pay a friend, and help manage a workout. The integration gives Apple more access to both how people use language to interact with their iPhone, and how they use their apps. Apple is taking their analytics to the next level while giving developers the ability to integrate voice control without having to invest in voice recognition and query interpretation.

App developers must take note in building their new apps and updating existing apps. SiriKit details how app developers can code for the program.

IMESSAGE EXTENSIONS

Apple gave iMessages its biggest overhaul ever in iOS 10. What was once a fairly traditional SMS system is now opening its doors to third-party developers for integration. This dramatically beefs up iMessage’s capabilities to allow personal payments and more. The new iMessages resembles WeChat, a popular app in China with versatile functionality.

The advantage to the user is the ability to keep all conversation on a single thread. The ability to pay friends without having to leave the app is very convenient and makes sense, considering most payment apps send a text to confirm anyway. iMessages comes with its own app store which offers categories including games, stickers, productivity, lifestyle, travel and more. Users can play chess, pay a debt, make a drawing, and even book movie tickets with Fandango all without leaving iMessage.

The upgraded iMessage opens up a world of social possibilities for mobile gaming. In a sense, it’s a new gaming platform within the iMessage. iMessage also has added the ability to send drawings and have added a ton of new stickers to the app store.

The API framework for iMessage can be found on Apple’s Developer website.

APPLE MAPS

Apple Maps has been opened up to developers. Like Siri, extensions in Apple Maps can allow you to book an Uber, make reservations at a restaurant and more.

PARTNERSHIP WITH CISCO AND IMPROVED COLLABORATION

Apple and Cisco announced their partnership in 2015 and have introduced major updates in iOS 10. The major initiative was to improve collaboration. When connected to a Cisco network, iOS 10 optimizes WiFi connectivity, sensing the fastest WiFi network as AP signals diminish on the closest router. Cisco also has improved business app prioritization, allowing businesses to enhance performance on critical apps. Cisco’s research has shown roaming is 8x faster on iOS 10, voice over WiFi & Spark is 66x more reliable, and there is a 90% reduction in web browsing failures. Learn more directly from Cisco.

TAKEAWAYS

Apple is pursuing the Android way of thinking and opening up their software to developers. With Apple’s internal apps more accessible than ever, mobile app designers are being given the resources to build upon Apple’s impeccably designed OS. The new and improved Messages app makes the most immediate impact on the user, coming with its own app store which begs unlimited possibilities for integration with everything from business to gaming apps. Siri’s redesign is significantly smarter using machine learning. And extensions using Siri will allow Apple more analytics, which will ultimately benefit developers looking to improve their apps.

Overall, iOS marks a major step forward for the platform and is a gift to developers. If you have an iOS app or are planning on building one, it’s time to take a good look at what iOS 10 can do for you.