Tag Archives: Business

How Sharing Economy Apps and Collaborative Consumption May Reshape the Future of Business

In recent years, the tech community has seen a surge in popularity of apps which utilize the latest technology to link supply and demand in previously impossible ways. These apps have been deemed “Sharing Economy” apps and are shaking up not only the tech sphere, but the verticals in which each app operates. In an article at Forbes, Joe Kraus (a general partner at Google) says: “The sharing economy is a real trend. I don’t think this is some small blip.”

Previously, if you needed a taxi in the city, you would have to either wave one down or call a taxi company. Now with Uber, not only is a certified driver a tap away: payment is paperless, you can rate your driver, track his progress to your pick-up location in real-time, and, on top of all that, you can DJ your ride using Spotify.

Uber is among the most popular and successful sharing economy apps. It recently received a $1.2 billion investment and is currently valued at $17 billion. As astonishing as these numbers are, Uber gets even more shocking upon closer examination. Uber revenue is doubling every six months. That revenue is coming primarily from only five cities in which the app is well-established. Uber has been introduced in 125 additional cities where it hopes to develop into a mature business.

Only four years after its launch, Uber has made a major impact in public transportation and has incited widespread protests both internally from it’s workers and externally from taxi drivers. While the exceptional growth of the company has caused controversy, one thing is for sure: users love it.

Like Uber, Airbnb is also among the leading sharing economy apps. Airbnb connects tourists who need a place to stay and locals with extra rooms. Airbnb not only cuts out the middleman of hotels, it also encourages the formation of connections. The idea of Airbnb creating a community is a major part of their marketing strategy.

Airbnb recently received a $13 billion valuation, making it the second most valuable private company in the Silicon Valley to Uber. Airbnb has also received it’s share of controversy. New York is a hotbed for both Airbnb users and residents frustrated with the patrons of the new service. San Francisco also represents a major beacon of Airbnb usage. SF mayor Ed Lee recently signed legislation which made short term rentals of 30 days or less legal with a 14.5 percent hotel tax.

While both Uber and Airbnb are among the fastest growing companies in the nation, The New York Times recently argued that the one thing they have in common is the willingness to take risks. The same article claims Uber employed a surge of drivers in their rise to prominence and asked them to push any damage claims through their personal insurance companies despite the fact that most personal insurance companies don’t cover commercial activity.

Airbnb recently announced they will offer free $1 million liability coverage for its tens of thousands of US listings in 2015; however, this insurance will be secondary. Like Uber, Airbnb expects hosts to go through their personal insurance companies first.

Airbnb and Uber aren’t the only sharing economy apps on the rise. In fact, there’s been a massive flood of sharing economy apps pushing “collaborative consumption.” Chegg allows students to rent or buy college textbooks on the cheap. Lyft, an alternative to Uber, is described by co-founder John Zimmer as: “Your friend with a car on demand.” ParkAtMyHouse.com allows people in the UK to rent out parking spaces in their driveways. Getaround allows you to search for cars in your area which you can rent hourly or daily. Timebanks allows users to trade an hour of work in their specialty for an hour of work in another’s specialty. In other words, a cook can trade an hour of cooking to a plumber for an hour of plumbing.

These sharing economy apps all run with varying levels of success, but the underlying idea of “collaborative consumption” is what has tech gurus inspired. Collaborative consumption is how each of these apps works. According to Greenopedia, collaborative consumption is: “a global concept that involves sharing, bartering, lending, trading, renting, gifting, and swapping goods instead of buying them.” It’s disruptive to the standard business model of supply and demand.

The ideology behind the sharing economy and collaborative consumption is potentially revolutionary—especially as sustainability continues to rise in prominence as a global issue. It conveniently connects consumers to what they desire on the cheap, cutting out the middleman. Rachel Botsman claims it leverages technology to allow us to interact and transact in a way which is more natural to our species. It creates an economy of trust. And as evidenced by Uber and Airbnb, if one can find the right niche, it can also mean big business.

For more on Sharing Economy apps and the idea of “collaborative consumption,” check out these incredibly insightful 2010 and 2012 Ted Talks by Rachel Botsman.

At Mystic Media, we are constantly on the lookout for the next big vertical. We’re experts in all things web, mobile, application, social media and marketing. To learn more about our services, contact us today by clicking here, or by phone at 801.994.6815

A Guide to Promotional Writing Part 1: Representing Your Business

The Mystic Media Blog will be devoting our expertise into a five-part series of articles detailing the ins and outs of Promotional Writing. The series will cover several topics, including general techniques, suggested processes, press releases, website copy, and social media.

Promotional writing is any type of writing designed to sell or promote a product or service. It can be informational, such as a blog or newsletter, or direct as an advertisement. It can be the “About Us” section of a website, a description of a service, or a press release. Promotional writing is key to marketing any business. All writing  associated with your brand must adhere to a quality consistent with your company or it runs the risk of deteriorating your name. Although certain techniques apply across the board for promotional writing, the medium spans several formats to which the writer must cater. For our first article on the topic, we will cover the general principles and goals of promotional writing to help you represent your business.

EXECUTE YOUR GOAL

The goal of promotional writing is to connect with your target audience. Whether or not they ultimately choose to act upon the impulse you desire to impart is beyond your control. If you succeed in clearly communicating the benefits of the product or service you are promoting, readers in the market for whatever is being sold are likely to follow-through. So long as the message you intend to impart is effective and precisely conveyed to the audience, you will have done your job. Thus, it’s vital to consider the audience’s perspective in crafting any piece.

KNOW YOUR AUDIENCE

A consumer stumbles upon a piece of writing dedicated to promoting a product or service. They have the choice of reading it or not. Even if it applies to them, it doesn’t guarantee they are going to follow-through and closely examine the piece. As a promotional writer, you have to make your writing as easy to consume as possible. You must consider your target audience’s perspective and structure your piece based on how you expect your readers to consume it.

Is the piece something you can imagine someone reading at work, or is it something more dense they would read when researching a topic? How long do they have to read it? What parts would they skim? Is the piece geared more toward neophytes to the topic, or veterans seeking to enrich their knowledge? Each of these questions must be answered before you write, for they dictate the audience with which your writing must connect.

PERFECT THE STYLE

While there’s no formula for good promotional writing, there are certain generally accepted principles which apply across formats.

Direct, Concise, Targeted: Good promotional writing directly addresses a target audience with a clear, concise message. The message should be defined from the outset: this is a superior product or service. It’s important to be direct by getting to the “What” before the “Why”. The writer must target a specific audience. They must know who would read the piece and what they would be looking for. Every sentence must contribute directly to your message. The minute a reader senses something was written for the sake of taking up space, they will stop reading. Be considerate of their time. Do as much as you can with the attention they give you.

Accurate, Appealing, Persuasive: Good promotional writing accurately depicts the appeal of a product or service in a persuasive manner. Rather than resort to hyperbole, effective promotional writing allows the product to sell itself by presenting accurate, benefit-led facts. You must understand how the product or service appeals to your target audience before you sit down and write. Once the appeal is established, elaborate upon both the positive effects the product or service creates, as well as the negative effects it averts to craft a persuasive argument of why they must go out and obtain this specific product or service.

Smooth, Purposeful, Structured: Good promotional writing adheres to smooth, purposeful structure designed with the objective of creating the most efficient, enjoyable reading experience for the target audience. There are infinite ways to structure any given piece, but good structure plays into an audience’s expectation to clearly communicate points. Every sentence should directly follow the line of thinking preceding it and set-up the next point. General information and the overarching message should be front-loaded so readers who only have time for the first paragraph still understand the point of the piece.

IDENTIFY APPROPRIATE VOCABULARY

Identifying proper vocabulary for promotional writing can be a bit tricky. You don’t want to overload the reader with words they may not understand, but you also must assert your intelligence and don’t want to sound too colloquial. Acceptable vocabulary depends greatly on the target audience. Your word selection will be different if your target audience is a consumer of technology products versus if your piece was targeting professional application developers.

If you follow the guidelines above pertaining to promotional writing style, the flow of your writing should exude the intelligence you desire more than an elaborate vocabulary, which can sound pretentious when overdone.

For more techniques on vocabulary selection, check out this handy article by Writers & Artists.

CALL TO ACTION

A call to action is a statement which presents an opportunity for the audience to continue the dialogue regarding the topic, product, or company. A call to action could encourage the reader to contact the company by phone, click a link to the company’s website, follow the company on social media, share, comment, or link to another article where they can read more. A call to action is anything which feeds the audience’s desire to either continue the conversation, or take action and follow-through with whatever your desired action response is in writing the article. The goal of any promotional piece is to drive traffic to the product or service, thus a call to action is perhaps the most vital statement in the piece.

Learn more about call to action techniques by checking out this great article on the topic: How To Create a Successful Social Media Call to Action.

In our next Promotional Writing entry, we will help you out big time by creating a process with tips and tricks on structuring and revising your promotional writing.

At Mystic Media, our vast experience in strategic marketing  and application development has given us expertise on the all formats of promotional writing: from copy writing, search engine optimization, social media marketing, web design, and more. Learn more by clicking here or by contacting us by phone at 801.994.6815